My son's room had a leak that caused damage and ServiceMaster was amazing throughout the entire project. They came out right away to identify the issue and remove the damaged wall and carpet. Maddie was so friendly, communicative and helpful. 5-stars for her service!
When our insurance only wanted to pay for fixing the wall and not the issue that caused the leak, Matt helped us get another look and additional money to solve the issue.
From there, Tim took over and coordinated all the repairs. The contractors he selected for fixing the issue, redoing the wall, painting and installing the carpet all did a great job. We're so happy with the result. Tim communicated with us about when they would arrive and checked up to make sure they did and that we were happy with the work.
If you are unfortunate enough to have an issue with your home, call ServiceMaster, you will not regret it!
About ServiceMaster Restoration of Wilmington
ServiceMaster Restoration of Wilmington is a trusted leader in damage restoration, available 24/7 to help homes and businesses recover from disasters like flooding, fire, and smoke damage. With over 50 years of experience, they quickly identify damage and provide the necessary restoration services. Customers appreciate the friendly, polite, and responsive staff, who communicate clearly and arrive on time. They take the time to explain procedures and answer questions, making the process less stressful. The team, including standout members, is known for their knowledge and thorough work, helping to make the restoration process smoother. They were quick to respond after calls, pulling up flooring and getting fans in to dry water right away. Their crew was punctual, communicated well, and cleaned up each day. Overall, ServiceMaster Restoration of Wilmington is dedicated to providing excellent customer service and effective restoration solutions.
Reviews
I recently had a water loss in my home that required a considerable amount of mitigation. I called the Service Master office in Hampstead. They were quick to respond and they were extremely helpful in coordinating with the insurance company. Matt, Nick, John and Troy did a great job! I highly recommend Service Master and this Hampstead office specifically!
Great job on the restoration. Great people to work with.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Location
387 Sloop Point Loop Road, Hampstead, NC 28443
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