About University PC Care - Apple Authorized Service Provider serving Eastern NC
University PC Care, an Apple Authorized Service Provider in eastern NC, is a full-service IT company recognized for its exceptional customer service. Their professional and friendly staff efficiently repaired an iPhone for one satisfied customer, who now recommends them to everyone. Another customer received outstanding service from Julian, who not only solved their computer issues but also explained everything clearly. Julian's professionalism and politeness have made him a standout technician, earning praise for his coaching on TV provider options and assistance with various tech issues. Alex, also highly regarded, has impressed customers with his intelligence and skill as an Apple Product technician. Overall, University PC Care is dedicated to providing reliable and secure tech support, cyber-security, and network management services, ensuring that customers feel valued and satisfied with their services.
Best shop in town. As a result it takes a few days to get your machine worked on. Top quality though. Update May 2026: I have the Family Plan and they take excellent care of our 4 laptops. Josh is very knowledgeable and did a lot of things 'under the hood' to keep things running smoothly and safely , both remotely and a couple of them brought in for more extensive maintenance this week. Highly recommend.
They were able to help my wife get a new screen replacement for her phone the same day. They were super friendly and helpful. I want to give a shout out to Kyson for his excellent customer service.
This is the second time I've had new parts installed for my workstation PC (I had a new Gen5 SSD and a new CPU cooler installed) and I have to say they do fantastic work. They had everything together so quickly and did fantastic work. I couldn't be happier.