PetSmart Grooming is a business that takes pride in making dogs and cats look great. Their academy-trained pet stylists have over 800 hours of grooming instruction, ensuring that all pets receive high-quality care. They offer full-service grooming and bathing appointments, as well as walk-in services for specific needs like nail trims and teeth brushing. Some locations even offer grooming services for cats. Customers have praised the individual stylists for their excellent care. Savannah, for example, is noted as the only groomer that some pets will go to, with owners trusting her to take good care of their pets. Amber is mentioned for doing a good job on a simple wash and trim, leaving the dog happy and playful. Another stylist is commended for handling a busy day alone and still providing great care to all the dogs. However, there have been some issues with wait times when not all groomers are available. Despite this, customers continue to bring their pets in for grooming due to the high-quality care provided by the PetSmart Grooming team.
I like the Gastonia, NC PetSmart, the staff are always helpful and friendly. The only negative is staffing. The checkout line is always long because they only have one cashier. Does this happen because they have job openings but nobody applies to work there? Or is this corporates idea of cutting back on cost? Either way it is annoying to stand in the long checkout line, but that is not the fault of the employees that work there. That cashier probably wishes there was another cashier to help when the checkout line is so long.
Amber did a good job of a simple wash and trim for my puppy. I was surprised at my dog's happy and playful attitude after his first experience ever at a groomer. He will need a few more puppy treatments before he gets used to the process of going to a salon. My dogs face was trimmed, nails were clipped, and he was so silky soft. I received many compliments on his appearance afterward that I would continue bringing him in for grooming sessions.
Always take care my dog very good. This time was a little different because it was only one girl taking care of all the dogs because they others had to leave because emergency. But she did a great job all by herself. I give 4 stars because No one else helped her and a few people had a very long wait.