About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store's Conscious Beauty section provides eco-friendly and cruelty-free options. Ulta Beauty also houses a full-service salon, where customers can book appointments for haircuts, color, brow services, and more. Customers praise the exceptional customer service they receive at Ulta Beauty. An employee was very friendly and empathetic, giving a lot of helpful advice on how to care for skin. Another customer received excellent service when an employee helped to place an online order for a Mac Stone lipstick and waived the delivery fee. The staff was nice, though some hair services may not meet expectations.
I’m not one to leave a bad review usually but I went for a blowout and left with damp hair and no real styling. $50 wasted when I could have easily done that at home. The staff was nice, but if you are going for a hair service, I would suggest looking elsewhere. I also had an appointment at 12 but needed to wait until 12:15 to be seen.
My rating went to a 1 to a 5 star just from my recent experience. I haven't been to this location in years but use to shop here when I lived in garner and never had the best experience
But yesterday I visited and the lady from Clinique bar helped me and gave me a lot of helpful advice on how to care for my skin
She was very friendly empathetic and I walked away feeling like a made a new friend it was a great experience compared to any other time I had visited. I didn't get her name, but she honestly had made my entire day after that. I been having issues with my skin and she really did make me feel so much better. All I can say is she had the brown blond ish hair...read full review
i went in about a month ago to purchase the mac stone lipstick, and an employee immediately asked if I needed help finding anything. I let him know what I was looking for, and he saw that it was out of stock at not only this location, but the other Ulta locations in the Raleigh area. he helped me to place an online order and waived the delivery fee which was so sweet, and my lipstick came in just a few days later! excellent service.