About 6 & Fix
6 & Fix HVAC & Refrigeration, founded in 2003, specializes in the installation, service, and maintenance of heating, air conditioning, and refrigeration systems for both residential and commercial clients in the Raleigh area. The company is known for its focus on providing the best possible level of service, with staff reaching out to clients three times before each appointment. Customers praise the company's honesty, ethics, and ability to find the root of problems, rather than just providing temporary fixes. The team is quick, professional, and reasonably priced, often offering same-day service. They are available day and night to address HVAC and refrigeration needs, ensuring that homes and businesses stay comfortable. Customers also appreciate staff like Justin, who takes time to explain issues clearly and works efficiently, making sure problems like burnt-out flame sensors are fixed promptly. Overall, 6 & Fix is a reliable partner that values quality service and customer satisfaction.
Justin K who came to service my HVAC went above and beyond. Instead of just doing the semiannual checkup, he took me up after servicing the HVAC and explained to me some things he noticed/I should consider with my system in a way that I felt informed, versus just telling me I need to get X done with no rationale. He was even understanding of my dogs and work from home job, which made the environment a bit chaotic.
I would give 6&Fix 10 stars, I would. We've used them twice and they come out same day, get you fixed up, and are some of the most polite people in an age where no one is polite anymore. Thank you!
Super quick, profession and reasonably priced! During the cold snap where it stayed below freezing for several days, which is unusual here, my furnace kept turning off intermittantly and the house got pretty darn chilly. 6&Fix offered to come out that evening but I told them I was okay with a spare radiant heater so the following day was fine. My technician, Justin, showed up on time and was in and out in less then 45 minutes. He quickly diagnosed the issue as as a burnt out flame sensor, which is a pretty normal thing to wear out 6 years after my upgraded was installed. I was pleasantly surprised the total charge was much lower than I expected and my house has been...read full review