About Firestone Complete Auto Care
Firestone Complete Auto Care in Garner, NC, offers comprehensive auto care services, providing solutions for every make and model. With a long history of helping neighbors since 1926, this one-stop shop offers standard maintenance, tire sales, and repairs. Reviewers praise the friendly and personable service, with some mentioning specific technicians, such as GM Lauren, who have provided great service. Customers appreciate the ability to schedule appointments online and the convenient location. Many have had positive experiences, from oil changes to preventative maintenance services, and have left with a smile, recommending the business to others. Recently, customers shared their experiences, including a mechanic named AJ who was praised for his helpfulness and reassuring attitude. One customer mentioned that they had their vehicle fixed in a desperate situation, and although the part installation was slow, the work was appreciated. The staff is described as pleasant and willing to explain the scope of work clearly, making every appointment a positive experience. Overall, Firestone in Garner is known for its friendly service, skilled technicians, and commitment to customer satisfaction.
They fixed my vehicle in a desperate situation, were the prices reasonable, well 200 over the estimate is not acceptable. Slow to get part installed but they did warn me. Part is still working, but it's only been a week. I can't give negative reviews because the fixed a broken starter, but there is room for improvement.
Want to take a moment and give a huge shout out to a mechanic named AJ. I got some work done at firestone a few days ago, and my car seemed to be driving differently. Firestone was great and said to bring it by. Spoke to them, and me not knowing really anything about cars left me in a terrible feeling. I felt like i was playing charades. With minimal explanations from me and a few sounds and gestures, they looked at my car and came back about 10 minutes later. AJ spoke to me and said, "Take it for a drive." He said he knew exactly what i meant, which to me was amazing! It's what always makes me grateful for a great mechanic! I have an older car. It's not great, but...read full review
Every appointment we make with Firestone has been great. They go through in detail the scope of work needed and explain the potential for future work to keep in mind. The staff is always pleasant.