About Embassy Nail Spa
Embassy Nail Spa offers excellent service, with skilled technicians. Customers appreciate the friendliness, professionalism, and ability to deliver high-quality, long-lasting results. The shop is clean, and the technicians are courteous, kind, and very friendly. They take their time and are attentive to needs, doing a great job on nails and pedicures. Clients leave satisfied with the value they receive and recommend this place. The staff is patient, kind, and welcoming. The salon is clean, and the technicians, such as Tony, are diligent and take their time to ensure customer satisfaction. Customers have had positive experiences with their manicures, pedicures, and brow services, and they plan to return to the business.
I've been to this place 3 times since living on this side of town and never had a problem until today. I realize that Saturdays are busy but what got me was that I was seated in the chair for my pedicure amd after an additional 30 mins when the water was cold I looked across and realized that a man that came in 20 mins after me was getting his pedicure. No one came to ask if the water temp was still OK so I put my shoes on and walked out. The 2 stars are because my son got a sprite and I was asked if I wanted something to drink.
My experience while I was in the spa was okay. However, my gel pedicure has three nails where the gel is coming off after only a week. Maybe they didn't cure properly? I'm not sure, and that's not enough for me to leave a bad review on it's own, but I called to resolve the issue and even though they were open it went to voicemail. I left a message asking for them to call me back and that was two days ago. I have heard nothing.
My service was not ideal. The technician was not able to understand because of language barriers. He forgot important steps in my pedicure. I left unsatisfied. However, I have been going to this location for some time now. This was my first time experiencing this and I gave (what I hope to be) constructive feedback on the technician learning experience for his future.