About Mach-1 Express Wash of Forest City
Mach-1 Express Wash Forest City is a family-owned and operated business committed to providing exceptional customer service, top-of-the-line equipment, and eco-friendly materials. As a community-focused company, they pride themselves on an "everything it takes" approach to team member development and community engagement. Customers appreciate the extra steps taken to ensure a thorough car wash, such as pre-washing trouble areas and providing rags for post-wash wiping. The ample bays for vacuuming and drying are also highly valued. The monthly membership program is a popular option, allowing customers to maintain their vehicles without the hassle of doing it themselves. One customer was particularly impressed by the manager's attention to detail, offering a complimentary additional wash when they noticed some dirt remaining on the car. This small act of kindness is a testament to the company's commitment to customer satisfaction.
I enjoy the extra steps to rinse and pre-wash the trouble areas on my vehicle (tires and back of the vehicle) never I even enter the car wash. Having a good amount of bays to vacuum and wipe down the car after is very helpful and appreciated. I believe they even provide rags to do they wipe down but I keep my own in the vehicle, but it’s nice to know they’re there if I ever needed them.
Pretty happy with the monthly membership ! Of course, I know it would be so much better for me to wash it myself but that’s just not gonna happen but it allows me to do the windows and the seats and the vacuums are great unless you end up in one of the spots where somebody sucked out half of their kids snacks, but overall I’m real happy with this car wash!
I usually come here because I like that they have guys doing a pre wash. But, I had to leave a review because one of the managers saw that my car still had some dirt on it and invited me to go back thru one more time at no extra charge…I think it’s important to say something about a little act of kindness. Thank you. You made my day.