About Volvo Cars of Fayetteville
Volvo Cars of Fayetteville receives high praise for its exceptional customer service and knowledgeable staff. Many customers have highlighted the sales team, particularly Latoya, Jordan, and David, for their experience and genuine approach. They create a welcoming atmosphere, focusing on building relationships with clients rather than just making sales. This personalized service is appreciated, with customers feeling valued rather than just a number. Jeff Brooks is also recognized for his efficiency, quickly finding the right car for customers and providing excellent trade-in values. Additionally, the service department has seen improvements, especially with Service Advisor Jason Kruger, who has been noted for his outstanding customer care and willingness to assist beyond expectations. Overall, Volvo Cars of Fayetteville stands out for its integrity, empathy, and commitment to ensuring customers find the right vehicle. The dealership is recommended for those seeking a stress-free car-buying experience and reliable service. Customers are not only satisfied but also express intentions to return for future purchases, indicating strong loyalty to the dealership.
I don’t usually take the time to give reviews, but the awesome experience I had at the Fayetteville Volvo dealership deserves one. First, I start off with my salesperson, Jordan. She was fantastic, not pushing for the deal, or even try to take advantage of my wife and me. The sales manager David, was nothing but great as well. He worked hard to make sure we got the deal we were looking for and most importantly, both were very approachable and took the sale to a personal level (get to know the client, casual conversations, etc). Thats what you want when you walk into a dealership, be able to develop that kind of relationship and not feel like we are just a number like...read full review
My guy Jeff brooks is the go to. He found the car my wife was looking for, he bought our car for expontially higher than expected and had us on the road in less than 2 hours from walking in the door. Solid guy
Over the past four years, I have been patronizing this location sparingly regarding services for my Volvo XC60 because it has not yielded satisfactory customer services. Previously, I have written negative reviews. Upon my recent purchase of another XC60, I needed additional services, and despite my previous experience and judgment, I decided to return to the location on Skibo Road.On my last two visits, I have been assisted by Jason Kruger, Service Advisor, who provided extraordinary customer service. He's gone beyond the call of duty even when another associate advised me that services could not be provided. Kruger even provided me with his cellular number for further...read full review