About Dexair
Dexair is highly praised for its outstanding service, particularly from its technician, Randy. Customers describe him as professional, honest, and kind, with a knack for quickly resolving air conditioning issues. One reviewer recounted a situation where Randy efficiently diagnosed and repaired their AC unit, restoring cool air in under 15 minutes. His prompt communication about delays further impressed clients, showcasing his commitment to excellent customer service. Many feel that this level of reliability and integrity is rare in today's market. Overall, Dexair is recommended for anyone needing heating and cooling repairs, with customers expressing satisfaction and loyalty to the company due to their positive experiences.
Service is absolutely amazing. I would recommend Randy to anyone. He is super professional, honest, kind, and just great all the way around. I have had emergency air situations in the past and he has cooled my kids and I down as quick as possible. This kind of service is the kind that you hear about in stories from older generations that seems to be hard to find these days. Honesty is a big deal to me and he is by far the most honest AC tech I have used. I have had some terrible experiences in the past. Luckily someone told me to call him on one of those experiences. I am so glad I made that call. I will never use anyone again but Randy with Dexair. I wish I could give...read full review
Hands down as the BEST experience that I have EVER had with an air conditioning/HVAC Service Company! Our ac quit on us last Saturday, and our usual ac technician is out of state until November-YIKES!, right? After almost a week of having no luck with finding someone who was available to come out right away, I was BLESSED to be referred to Dexter of DexAir Services. I called him late Wednesday afternoon, and he gave me an appointment for Friday morning. He wound up being delayed an hour on the job he had scheduled before mine, and did he just leave me hanging, wondering why he didn't show up at our confirmed time? NO, people! He contacted me and let me know that he...read full review
We purchased a very old, HUD (foreclosed) property that needed extensive repairs. The HVAC unit was inoperable. We had 4 different local heating/air technicians come and give us the same ‘diagnoses’ for around $100 each. Everyone said it would need replacing. Each gave a quote accordingly. (Between $5k-20k for new units: one included new ducts and placement of a unit for our attic… which is better suited for our home; but out of budget). Then comes Mr. Poindexter- he spent a fraction of the time making observations and then TURNED THE UNIT ON!
That was six years ago. He has come out and been the only professional to accurately fix the unit since. When he...read full review