Reviews for Home Instead
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 4.9/5
BBB: A+
Home Instead
940 Lee-Ann Dr NE, Concord
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With my sister-in-law on Hospice, my brother asked the Concord Home Instead office to help. I was the “on the scene support staff” and for the first-time receiver and not the provider of homecare services. The Caregivers sent to Mary’s aid were first rate; they arrived on time every time, knowing what to do and when. They were responsive, kind, moving at Mary’s pace, soft-spoken, gentle, and encouraging. When downtimes occurred, they found something helpful to do, allowing my brother to rest. Together with the Hospice company, Mary’s end was as peaceful and comfortable as possible.
I have worked with this Home Instead franchise/team for almost two decades and I have to say they are top notch! Their professionalism and knowledge of senior companion care and the needs of their community are some of the best I have ever seen. I want to send an extra special kudos to Natalie their lead RN and Leah their marketing representative for their partnership and dedication to representing Home Instead extremely well. For excellent, compassionate non-medical in-home care, they are a step above the rest!
I've met Nurse Natalie at different local marketing events, along with Leah they represent Home Instead with class and an eagerness to be professional and informative and helpful.