Swaim Electric Heating and AC has been a trusted provider of electrical services for over 40 years, specializing in HVAC and generator solutions in Winston-Salem. The company has built a strong reputation for honest and dedicated work, making it a well-known name in the community. Swaim offers various services, including HVAC installation, repair, maintenance, and whole house generator servicing.
Customers praise the professionalism and friendliness of the team. Technicians like Scott and Gary are recognized for their thoroughness and attentiveness. Scott, in particular, is appreciated for his cheerful attitude and willingness to explain how new generators and transfer switches work. One customer highlighted the tidy installation process and the efficiency of the office staff, who handled scheduling, permits, and registrations smoothly.
Recent reviews also highlight the excellent service provided by Craig and the team, who have been servicing customers for fifteen years. Customers commend Eddie and Austin for installing a Generac last week; they were on time, knowledgeable, personable, and efficient. The service from start to finish, including conversations with Tammy, has been described as outstanding and rare these days.
Additionally, Swaim has installed and serviced HVAC systems, with technicians like Sam playing a key role. Sam quickly identified a refrigerant leak and showed how he found it using video, demonstrating his certification, experience, and common sense. He also shared his military background, which was appreciated. The company is recommended for maintaining systems and providing reasonable quotes when new equipment is needed.
Customers also mention that Swaim Electric always takes good care of them, with fair prices and professional work. Cody was praised for doing an excellent, professional job. This is the second time a customer has used Swaim; last year, they replaced the entire downstairs unit and experienced fast, honest service without any runaround. Recently, when the upstairs A/C was out, Sam arrived promptly, communicated well, and repaired the bad capacitor in less than 10 minutes at a great price. Customers feel confident calling Swaim for any future HVAC needs.
The company’s expertise extends to generator repairs, with technicians like Ian providing thorough service. Ian was courteous, professional, and knowledgeable when restoring a generator that was damaged by a power surge and lightning strike. He also installed a whole house Surge Protector, going over everything carefully. Customers appreciate the peace of mind that comes with reliable generator service, especially when living in the country. Overall, Swaim Electric is well-regarded for its knowledgeable staff, quality service, and commitment to customer satisfaction.
