About University Dental Associates Clemmons
University Dental Associates Clemmons is highly praised for its exceptional dental care and patient-focused approach. Reviews highlight the polite and diligent nature of Dr. Pryor, who is recognized for his thoroughness and genuine care for patients. The entire staff is described as courteous and helpful, contributing to a welcoming and friendly atmosphere. Patients appreciate the clean waiting area and the painless treatments offered, making it a comfortable place for dental visits. Overall, this practice is recommended for anyone seeking high-quality dental care in a supportive environment, ensuring health and comfort throughout the treatment process.
I have been a patient of UDA for close to 20 years and for the most part, the dental care is ok. The problem comes with billing. I received a zero balance bill for 4 months after my last visit, then last week I received a letter telling me that I owed $51.60 that my insurance hadn't paid yet and I was sent for collections and the late payment was being reported to the credit reporting agencies. I checked with my insurance and was told they had just received the claim from UDA last week and the check would be sent within 7-10 business days. I was also informed UDA overcharged me by almost $20.00 over what my copay should have been. When I called UDA this morning to discuss this I was told "oh well, you will get a credit to use for your next visit", no concern at all about the report to the collections or my credit score. I am not happy🤬