Town Center Vision offers eye care services with Dr. Freshwater and Dr. Jamison (deceased). Patients praise Dr. Freshwater for his thoroughness, patience, and knowledge, stating their vision has improved significantly after appointments.
While the doctors are highly regarded, some patients note that the office staff lacks communication and customer service skills. They mention difficulty reaching the office by phone and receiving unhelpful responses to messages. Despite these issues, many patients continue to return to Town Center Vision due to their positive experiences with the doctors.
Scheduling appointment was easy. Wait time very reasonable. Pre-tester was very good to work with. She explained all that she was doing before I saw the doctor. Dr. Freshwater is always easy to work with and talk. Just ask the questions and he will explain what is going on. My experiences have been very good.
I was able to get an appointment within a week at the Town Center Vision, didn't wait long for my appointment, and was out quickly and efficiently. Everyone was courteous and nice to work with!
The staff is very friendly and professional. I go there to have my annual eye exam for diabetics. They are always good about providing the results to my primary care doctor and there is no pressure to buy anything.
6270 Towncenter Drive, Clemmons, NC 27012
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