“Genna and Dr. Palermo took great care of our pup. Listened carefully to what was going on and discussed a solid plan to get her feeling better. They set a high bar for veterinary care.“
“Everyone was great and treated my princess prissy like she belonged to them. Explained everything andAsked questions. Great group of people.Highly recommend.“
“Twin Lakes has cared for our cat and dog for years. The team is knowledgeable, professional, and truly cares about pets and their owners. I didn't fully appreciate how outstanding the entire team was until my cat died. He had a heart problem and had to be put to sleep. I was heartbroken. Dr. Kassi, Ariana, and Jamie were so kind and empathetic and made a horrible situation more bearable. The team even sent me a sympathy card signed by everyone shortly after the event. I can't over emphasize how much their understanding and compassion has meant to me.“
“The staff here are fabulous! They are so caring and patient with all the animals, I was amazed by how well they cared for my new doggy who has some issues trusting and warming up to new people. I felt like family and did not worry for a second about my tootsie!“
“Animals are very well cared for Even have play time outside if they are not aggressive“
“Dr. Eddins and his staff are wonderful. My 12 year old dog, has been living with cushings disease for awhile. Cottonwood Veterinary has always been available for his treatment with a caring heart. We recently had to let him go and their staff couldn't have been more compassionate and loving towards our dog as they helped him and us through the journey. I will forever be greatful.“
“Vet and vet techs are absolutely amazing and so patient. Having an easily irritable almost fully blind dog it’s hard to find somebody we feel comfortable leaving with or even taking care of him. They are so patient and very thorough. We are very satisfied and feel like they gave our sweet boy the best care.“
“Excellent experience! They were great with our Rottweiler that everyone else was scared of. Staff and vet were great!“
“My husband and I adopted Cupcake 4 years ago from a local rescue. About a month after we got her, she had a knot show up on her chest. We made the appointment and upon showing up the staff was so nice and friendly. We were welcomed with open arms and they already knew her because the rescue takes their animals here too. The staff was helpful, nice, educated on processes and breeds. Cupcake, who has been stand offish and timid with strangers, was Soooo excited to be at the Vet. That was a change ha ha. The doctor came in, talked us through what they were doing, took the sample and told us it needed to be taken off. We told them we could not pay for the surgery and the staff called the rescue and they volunteered to pay for the surgery so all we had to pay for was the visit, the test and the pathology which was much less than the surgery. This Vet office truly cares about not just your pet but your pocketbook. They are absolutely amazing. We will be moving out of the area soon and will be over an hour away, but we will make the drive for the quality of care. Keep up the great work and I don't know how anyone would take their pet anywhere else!!!!!“
“The new owner is extremely nice and caring with Layla. I use the grooming service for her nails and they have been looking great.“