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Ulta Beauty

4.2 139 reviews
Cosmetics, Hair Salons, Skin Care
Overall rating
4.2
out of 5
139 reviews
5 star 62%
4 star 7%
3 star 5%
2 star 6%
1 star 20%

About Ulta Beauty

Ulta Beauty, the US' largest beauty retailer, offers a wide range of products from over 500 brands, including exclusive lines. The Salon at Ulta Beauty provides hair, skin, makeup, brow services, and ear piercing, with appointment booking available online or walk-ins welcome if stylists are available. Reviewers have praised the expertise and kindness of stylists, such as Anita, who was both positive and professional and provided a skillful cut and blowout. The store's friendly and helpful employees, like Jen from skin care who is so knowledgeable and so kind, and Sherry who was so helpful with service and quality, have also been commended, making for a pleasant shopping experience.

Sep 2026
5.0
I don't shop at Ulta very often, but I recently had an experience that was so far above and beyond that I wanted to make sure it was recognized.

I'm usually in every other month or so to grab my foundation. I know exactly what I need, so I'm normally in and out pretty quickly. This time, though, I came in specifically looking for a new fragrance.

Before coming in, I had researched a fragrance I already liked and made a list of scents that were supposedly similar. I came prepared with my list, smelled a few of them, and realized my research was useless. 😂 None of them were what I was looking for.

What stood out was how incredibly helpful your staff was from that… read full review
Aug 2026
5.0
I went on a Monday at 2:03 PM on August 24. I was greeted kindly up at the front and I met Nicole. She was so awesome and sweet. She helped me color match my shade and she was very patient and I loved her positivity if I was starting makeup I would go to the store. For any advice !
Aug 2026
4.0
Mixed experiences here. Some of the staff are incredibly sweet, friendly, and helpful, while a few others could improve on their customer service. Overall, it really depends on who you happen to interact with.
Photos of Ulta Beauty, 13540 Hoover Creek Blvd #100,  Charlotte
All 39 photos

Hours

Monday 10AM - 8PM
Tuesday 10AM - 8PM
Wednesday 10AM - 8PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 6PM

Good to know

  •  offers same-day delivery
  • walk-ins welcome
  • accepts credit cards
  • private lot parking

Location

13540 Hoover Creek Blvd #100, Charlotte, NC 28273

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Ulta Beauty · 13540 Hoover Creek Blvd #100, Charlotte, NC 28273

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