About Tide Cleaners

Tide Cleaners provides a dry cleaning service that emphasizes cleanliness and care for garments. They offer convenient features like a drive-thru valet and 24-hour services, allowing customers to pick up their items quickly—often within a day. The staff are friendly and welcoming, with attention to customers and their pets, even offering dog treats for pups in cars. The location handles a variety of items, including suits, shirts, tablecloths, chair covers, dinner napkins, bedding, and winter wear, with no negative experiences reported. Prices are competitive, and the service tends to be quick, with orders often finished earlier than expected. Customers appreciate the fresh clean scent of Tide on their cleaned items, adding to the overall satisfaction. However, some find the service menu confusing, especially the difference between a press shirt and a laundry shirt, and suggest a rewards program or discounts for prepaying customers. Overall, Tide Cleaners is a reliable choice for dry cleaning needs, combining quality service with convenience.

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Reviews for Tide Cleaners

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  • Oct 2025

    I've never had a horrible experience at this location. I've had many different types of things dry cleaned, washed and folded, and even ironed and startched. From tablecloths, chair covers, and dinner napkins, to bedding, to suits and winter wear. Not one negative experience.

    It's worth the cost and they're always friendly. They're also rather quick. Checkout doesn't take long and they often finish orders early than estimated. I love them!

  • Sep 2025

    Customer service rep was really good. My only complaint is that the service memu. The difference between a press shirt and a laundry shirt. It's very confusing. You would think that a dress shirt would be a pressed and laundry shirt. But it's the opposite way. Also there should be a customer rewards program. And a first time user. The coupon that is offered online is basically useless for shirts and pants. Maybe Tide should consider a program if you prepay you get a discount.

  • Sep 2024

    Every employee I have interacted with has been kind, thoughtful, and professional--especially Ms. Shelly. They go out of their way to greet me and they know both me and my son by name. Their prices can't be beat, and they even have dog treats available for the pups in cars!

Hours

Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 7PM
Saturday: 8AM - 5PM
Sunday: 10AM - 3PM

Tips

 on-site services

Location

7132 Brice, Preston Knoll Ln, Charlotte

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