About Technology Associates - Charlotte
Technology Associates is a reliable IT company known for its quick response and professional service. Their knowledgeable staff walk clients through technical problems step by step, making technology less complicated. The responsive help-desk and efficient workflow help businesses avoid the burden of setting up in-house IT. Customers appreciate the patience, professionalism, and friendliness of the team, which creates a comfortable experience even for those less familiar with technology. Issues are generally resolved within minutes, and the staff handles problems promptly and effectively. Overall, Technology Associates is highly recommended for timely, helpful, and straightforward IT support.
My company uses Technology Associates & they are always quick to respond to our IT problems. Their staff is super knowledgeable & professional. I’m not the best with IT stuff, but I don’t need to be because they walk me through step by step to solve my computer problems. Highly recommended!
Helpfulness and technical knowledge are great. If your company wants to avoid the burden of setting up in-house I.T., this is the way to go. They have a responsive help-desk model and efficient workflow.
I was getting a new account set up and Dan was a rock star! He walked me through the steps with patience, professionalism, and humor. Technology is not my wheelhouse, but he never made me feel stupid or like I was asking terrible questions. A very comfortable and easy call that went very smoothly.