Poolscapes of Charlotte

Poolscapes of Charlotte is a well-known and established custom fiberglass pool construction company that has been creating complete backyards for over 25 years. With over 1100 pools and spas installed, they are known for their attention to detail and exceptional customer service. The company has received high ratings and positive reviews on various platforms such as Angie's List, Houzz, Google, and Facebook. They are praised for their friendly and knowledgeable team, quick response to concerns or questions, and excellent communication throughout the process. One customer shared their experience of requesting service for their pool installed in 2022, and they received a response from Kathy within a few hours. A team member was sent out the next day to address the issue. The customer mentioned doing extensive research on pool products, companies, and installers before choosing Poolscapes of Charlotte. They were impressed with the smooth pool delivery and installation process, with no surprise charges. The installation crew, led by Justin, was professional and displayed excellent teamwork, double-checking each other's measurements and verifying details before taking action. Thalia and Bob provided great suggestions without overselling the customer on extra options that didn't fit their budget. They helped prioritize options that made sense for the customer, and Bob provided tremendous support with information even when the customer had to go to a variance board for additional space. Angela created a beautiful design of the pool in the customer's yard, and Kathy kept them on budget and on track as they added a few extras and made minor changes. Poolscapes of Charlotte's excavation, installation, and concrete teams were described as expert and professional, keeping the customer informed in a timely manner. Their services resulted in a fiberglass swimming pool construction project that exceeded the customer's expectations.