About Massage Envy

Massage Envy offers a range of services, including massage, skin care, and total body stretch, to support overall wellness and a healthy lifestyle. The University location is particularly praised for its skilled therapists like Kerri and Jaqueline, who provide exceptional and therapeutic massage experiences. Kerri is known for her pleasant demeanor and ability to address chronic back pain effectively, creating a calming environment that helps clients relax and reset. Jaqueline specializes in prenatal massages, ensuring comfort and relief for expecting mothers by focusing on specific pain points. While many locations are celebrated for their knowledgeable staff, the front desk at the East Arbor, Charlotte, NC location has received feedback about being cold and unhelpful, especially concerning pricing and gift card policies. In contrast, the Dallas location is noted for its friendly and passionate staff, contributing to a positive first-time facial experience. Though the quality of service can vary across locations, Massage Envy continues to aim to cater to the self-care and self-healing journey of its clients. Overall, it remains a place where individuals can seek relaxation and wellness, despite some scheduling challenges reported by clients.

Photos

Add a Photo
Massage Envy
View All Photos

Reviews for Massage Envy

Write a review
  • Jun 2026

    Michael was absolutely amazing! From the moment I walked in, I felt welcomed and at ease. He is incredibly knowledgeable, observant, and really pays attention to your body and what you need. He listened to my concerns and focused on exactly what I asked for.

    I walked in carrying so much tension and stress, and I left feeling like a huge weight had been lifted off my body. Not only is he excellent at massage therapy, but his calm demeanor, encouraging conversation, and relaxing music created such a peaceful experience. He truly made me feel better both physically and mentally.

    If you’re looking for someone who genuinely cares, listens, and knows exactly...read full review

  • Jun 2026

    Received a wonderful facial from Kate! This is the fifth or sixth time I’ve had her services. She is warm, attentive and extremely knowledgeable about the best treatments for my skin. I always feel so relaxed and pampered after my session with her, and my skin really does glow. Thank you Kate!

  • Oct 2025

    ⭐️⭐️⭐️⭐️⭐️
    I had the best prenatal massage last night at Massage Envy! From the moment I walked in, the staff made me feel comfortable and cared for. My therapist Jaqueline was so knowledgeable about prenatal care and really took the time to focus on my lower back and sciatic pain — I left feeling relaxed, refreshed, and pain-free for the first time in weeks. The room was calming, clean, and perfectly set up for pregnancy comfort. Highly recommend to any expecting moms looking for real relief and a peaceful experience!

Hours

Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 8PM
Sunday: 10AM - 6PM

Tips

parking: lot, free by appointment only accepts credit cards wheelchair accessible