About Jones Dry Cleaning
Jones Dry Cleaning, with its four locations in Charlotte, NC, has been a trusted provider of professional dry cleaning services since 1958. This locally owned and operated business, along with its management team, is dedicated to delivering excellence in quality and customer service. They value each customer as an individual asset to their future and welcome them to their family. A new customer, who was looking for a quality dry cleaning service for men's suits and women's dresses, had a positive experience at the 4th St location. The staff was friendly and respectful, and the cleaning of their garments was completed quickly, with excellent results. Several recent reviews highlight their fast turnaround, with items returned in under 24 hours, and the staff's friendly attitude. Customers have praised the staff's courteousness and the quick, efficient service, calling Jones Dry Cleaning the best in the area. Long-term clients also appreciate the high-quality cleaning, noting how their garments look brand new and are cared for with special fabric cleaning services. One customer shared that they brought in their wedding second look with lipstick stains just two days before their wedding, and the staff, especially Jose, saved the day by making the dress look as good as new. Many reviews emphasize the superb customer service, affordable prices, and the staff’s friendly, smiley demeanor, which is especially appreciated by those who value kindness and professionalism.
I didn't expect such a fast turn around! I got my items back in under 24 hours!
The customer service is superb, the prices are affordable and fair, and the results speak for themselves!
This place works miracles- I brought them my wedding second look in a panic after I accidentally got lipstick on it, 2 days before I departed for my wedding. They truly saved the day and my dress looks good as new. Acts of kindness go such a long way and I really really appreciate you guys saving the day. Thanks so much, Jose!
Great service. 1st time utilizing this establishment and the customer service is outstanding!!! The young people at the counter obviously have received “smile” training!!! I am 63 years young and in this present day, it’s a lost art! Thank you