About DirectPay Payroll Services
DirectPay Payroll Services has been delivering payroll and tax filing services in the Southeastern US since 2003. With over 100 years of combined experience, the company boasts a skilled team dedicated to assisting clients with all payroll processing needs, from tax calculations to check production and management reporting. Customers appreciate the expert staff, particularly their account managers, who are described as friendly, reliable, and easy to communicate with. Many clients have built strong relationships with their representatives, feeling supported during transitions and ongoing processes. The level of trust and communication provided by DirectPay has earned it high praise, making it a highly recommended choice for businesses seeking dependable payroll services. Overall, DirectPay is recognized for its outstanding customer service and commitment to client satisfaction.
I have been a client of DirectPay Payroll Services since I bought my business 5.5 years ago. Teresa Cerda has always been my account manager. I want to let you know that Teresa is a great help in all of my needs! She is also very good at communicating if there is ever a question or an issue. I am happy that I can count on her and that she is only one call/email away!
They always lookout for my clients and when you call you talk to an actual person that can help you. Their people are well trained and if they don't know they ask someone and just take care of it.
I have dealt with several members of this company over the past 2 years. Each one has been professional, yet friendly and engaging. Tisa , my account manager, is patient and kind as we work through payroll issues when they come up. The cost is small, compared to other companies I inquired about. but the service is A++. Highly recommend.