2 projects - door(s) and tub/shower installation.
As far as the door installation - no complaints. Those guys were top notch, respectful, friendly, and took pride in their work. There were a couple of hiccups with the door, itself, but that was due to the manufacturer.
In terms of the tub...ooh boy. Would not recommend. It took a total of 3 installations to finally get it to "meh, looks fairly good." The tub basin and panel walls had to be ripped out (completely) twice.
The first installers did a horrible/sloppy job (really shoddy caulking, loose hardware, etc.), damaged the tub basin, AND damaged our stair railing along with the brand new front door... read full review
May 2025
2 projects - door(s) and tub/shower installation.
As far as the door installation - no complaints. Those guys were top notch, respectful, friendly, and took pride in their work. There were a couple of hiccups with the door, itself, but that was due to the manufacturer.
In terms of the tub...ooh boy. Would not recommend. It took a total of 3 installations to finally get it to "meh, looks fairly good." The tub basin and panel walls had to be ripped out (completely) twice.
The first installers did a horrible/sloppy job (really shoddy caulking, loose hardware, etc.), damaged the tub basin, AND damaged our stair railing along with the brand new front door... read full review
September 2025
Today my husband and I meet with Raymond and he was very clear, transparent as well as funny. He educated us on a lot of things about subcontractors and the way the warranties are so important. I would definitely recommend him to be any customers representative if you're looking for a great guy and sales person. We are definitely sold even though we have a money hick up.
2 projects - door(s) and tub/shower installation. As far as the door installation - no complaints. Those guys were top notch, respectful, friendly, and took pride in their work. There were a couple of hiccups with the door, itself, but that was due to the manufacturer. In terms of the tub...ooh boy. Would not recommend. It took a total of 3 installations to finally get it to "meh, looks fairly good." The tub basin and panel walls had to be ripped out (completely) twice. The first installers did a horrible/sloppy job (really shoddy caulking, loose hardware, etc.), damaged the tub basin, AND damaged our stair railing along with the brand new front door... read full review
2 projects - door(s) and tub/shower installation. As far as the door installation - no complaints. Those guys were top notch, respectful, friendly, and took pride in their work. There were a couple of hiccups with the door, itself, but that was due to the manufacturer. In terms of the tub...ooh boy. Would not recommend. It took a total of 3 installations to finally get it to "meh, looks fairly good." The tub basin and panel walls had to be ripped out (completely) twice. The first installers did a horrible/sloppy job (really shoddy caulking, loose hardware, etc.), damaged the tub basin, AND damaged our stair railing along with the brand new front door... read full review
Today my husband and I meet with Raymond and he was very clear, transparent as well as funny. He educated us on a lot of things about subcontractors and the way the warranties are so important. I would definitely recommend him to be any customers representative if you're looking for a great guy and sales person. We are definitely sold even though we have a money hick up.