Carolina Home Remodeling

Carolina Home Remodeling has proudly served the greater Charlotte area since 2002, offering quality home improvements that customers can rely on. This family-owned company was founded by Bob and Elizabeth Anderson, with Bob beginning his career in the remodeling industry by studying marketing at Ohio State University. The company has a strong reputation for professional and courteous service, as highlighted by customer reviews. One customer praised the installation team for a door project, noting their top-notch skills, respectfulness, and friendliness. However, there were significant issues reported with a tub installation, where multiple attempts were needed to achieve satisfactory results. The initial crew's work was described as sloppy, causing additional damage to the customer's property, and leading to a frustrating experience with repairs. Recent reviews show that the staff is knowledgeable and friendly. A customer appreciated Raymond for being clear, transparent, and funny, as well as educating them about subcontractors and warranties. Another customer praised Laurie Veach for being excellent, informative, outgoing, and helpful in designing their perfect bathroom. Additionally, Shane arrived on time, was very professional, knew about different materials, and offered to repair a shower, making clients feel comfortable and confident in the service. Overall, while Carolina Home Remodeling has a reputation for providing quality home improvements and exceptional customer service, recent reviews indicate some challenges that need addressing for a more consistent customer experience in the greater Charlotte area.