About Carolina Air
Carolina Air, Inc. Heating & Cooling is a Trane dealer with over 20 years of experience servicing and repairing heating and cooling systems in Moore and surrounding counties. The company started by focusing on large commercial projects and high-end homes but has shifted to provide the same quality service to regular-sized homes. Known for its professional and knowledgeable technicians, Carolina Air's staff arrive on time and clearly explain problems to customers. Customers frequently praise the staff for their expertise, kindness, and helpfulness. Technicians are prompt, professional, and eager to solve problems quickly. They often go beyond their duties, noticing issues like exterior decorations that might fall and taking steps to prevent damage. One customer highlighted that a technician called ahead to confirm his arrival, was friendly and courteous, and had everything running smoothly in no time. The company has received high recommendations for both routine maintenance and repairs, with staff providing friendly assistance over the phone. Additionally, customers appreciate the thoroughness of the service, as technicians break down information clearly, answer questions, and respect their homes. Regular maintenance is affordable, with options for discounted prices if any issues arise. One customer noted that when they first contacted Carolina Air due to a malfunctioning outside fan, the technician arrived the very next day and fixed the problem immediately. The dedicated team is valued for their thoughtfulness, reliability, and for sending photos of their work after service completion.
Had great service!!! Would greatly recommend this company.
Always promptly set up a service call. Bobby was very willing to share his experience and expertise during this dilemma.
I called Carolina air last night when I woke up at 9 o’clock and it was 80 degrees in my house. I thought they were just putting me off when she said he would text you on his way to your house. Not only did he text me but he was at the house in less that a hr. I was very glad to see him. You see I am on oxygen and the heat above 75 degrees I can’t get enough air Anyway he fixed a burnt wire on the inside also replace contacts on the outside I think the guys was a genius great guy very courteous and worked his but off to get me air there is no company like Carolina air there people are great this is not first time I used them everytime and all there techs were awesome been using them for 17 years will never change. If you try them you won’t either thanks for reading this Keith bryant