Roto-Rooter Plumbing & Drain Service in Asheville, NC, has been a trusted local plumber since 1935. Under the Eckberg family's ownership since 1978, the company has evolved from a drain cleaning business into a full-service plumbing provider. They offer a variety of services, including excavation, leak detection, and septic pumping, alongside their expertise in fixing toilets, sinks, showers, and water heaters. Customers appreciate the prompt service, often receiving same-day assistance for emergencies. Reviews highlight the professionalism and friendliness of the technicians, who use specialized equipment to tackle tough plumbing issues, including stubborn clogs and main sewer pipe problems. Technicians take the time to explain repairs, ensuring customers understand the work done. The team is respectful, wearing gloves and shoe covers when inside the house, which reflects their professionalism. Roto-Rooter is available 24/7, making it a reliable choice for any plumbing needs. Customers also mention that scheduling is easy, and communication is clear through emails and texts. Notable technicians like Simon and Dalton receive praise for their kindness, patience, and thorough work, with many customers expressing gratitude for their efficient service and helpfulness in navigating plumbing issues.
