About Roto-Rooter Plumbing & Drain Service
Roto-Rooter Plumbing & Drain Service in Asheville, NC, has been a trusted local plumber since 1935. Under the Eckberg family's ownership since 1978, the company has evolved from a drain cleaning business into a full-service plumbing provider. They offer a variety of services, including excavation, leak detection, and septic pumping, alongside their expertise in fixing toilets, sinks, showers, and water heaters. Customers appreciate the prompt service, often receiving same-day assistance for emergencies. Reviews highlight the professionalism and friendliness of the technicians, who use specialized equipment to tackle tough plumbing issues, including stubborn clogs and main sewer pipe problems. Technicians take the time to explain repairs, ensuring customers understand the work done. The team is respectful, wearing gloves and shoe covers when inside the house, which reflects their professionalism. Roto-Rooter is available 24/7, making it a reliable choice for any plumbing needs. Customers also mention that scheduling is easy, and communication is clear through emails and texts. Notable technicians like Simon and Dalton receive praise for their kindness, patience, and thorough work, with many customers expressing gratitude for their efficient service and helpfulness in navigating plumbing issues.
They came the same day and had a great attitude and totally resolved the problem. I was very satisfied.
PROFESSIONAL! Maybe you don't think of Roto Rooter when you need a plumber, big mistake. RR has been around since I was a kid (a long time ago). I called RR and they were at my home within an hour and this was not an emergency call. I had a detailed estimate in 15 minutes, NO ONE does that. I had 3 estimates and they were the best price. Anthony Noe was the team leader. He had a different trainee every day. they were Finn, Sammy and Dylan. All were very polite and very helpful. Anthony really paid attention to the details and when I had questions he had logical answers. I will be using their services in the very near future to switch from well to city water. Stop messing around, call them......
After several unfortunate issues with local plumbers, my wife and I called Roto-Rooter. They were incredibly helpful, honest about costs, easy to schedule, and stayed in touch with emails and texts. Their technicians, lead by Nick Wilson, showed up on time, cleaned up after themselves, and actually fixed the problem. They also wore gloves and shoe covers when inside the house. We will definitely hire them again.