About Artisan Quality Roofing
Artisan Quality Roofing is a family-owned business based in Apex, NC, serving the entire NC Triangle. With over 20 years of experience and a dedicated in-house crew, they guarantee quality results in roof inspections, repairs, replacements, and more. Reviewers highlight the company's professionalism, efficiency, and excellent communication throughout the process. The team is organized, knowledgeable, and responsive, ensuring that clients feel informed with photo and text updates. Their competitive prices and exceptional workmanship have earned them a strong reputation. Customers have had positive experiences, noting that the team shows up on time, cleans up after themselves, and answers all questions during the project. The install was perfect and seamless, with the crew immediately going to work and leaving no trace behind. They covered houses in plastic sheeting for clean up, and the job was completed in 9 hours with no mess left behind. Artisan are a great company to work with, offering great pricing and no pressure. They are a 5 Star company that went above and beyond.
My realtor Beatriz Negrin referred me. Quality was perfect. Professional and punctual too! They are all really great to work with and made the entire process as stress free as possible.
Highly Recommended I want to give the highest recommendation to Artisan Quality Roofing and especially Brian Anderson. If you live in the Triangle area (Cary / West Cary / Apex), this is truly the roofing company you can trust. I had filed two roof claims before, both denied by State Farm. My neighbors had their roofs approved, but mine wasn’t—so I knew something wasn’t right. When my roof started leaking in early August, I finally contacted Artisan, and that was the best decision I made. 1. Brian’s inspection is incredibly professional Brian came to my house right away. He walked through the interior with me, then carefully inspected the entire roof outside. He took clear, detailed photos and organized them so I could understand exactly what was happening. Those photos were key evidence for my State Farm claim. I had contacted four roofing companies before—none of them came close to the level of detail Brian provided. 2. Brian joined the insurance meeting and helped me WIN approval When State Farm sent their adjuster, Brian came immediately—even though they arrived early. He waited patiently for the third-party inspector (who was late), and then walked them through every problem area. He clearly explained the hail damage, the leaks, and exactly why it needed approval. Honestly, State Farm is famous for being strict, but with Brian’s help, I finally got approved for a full roof replacement. I was so relieved and grateful. 3. He also helped me get approval for interior repairs There were water stains inside my house caused by the roof leak. I didn’t even know I could include this in the claim, but Brian talked to the adjuster directly and helped me get additional coverage for the interior repairs as well. This is the kind of detail and professionalism you rarely see. 4. The installation team was also excellent Once approved, the Artisan team finished the entire roof in one day. Fast, clean, and high quality. They also found a few issues (like an old dryer vent), took pictures, and sent me updates during the day so I always knew what was happening. Every step felt responsible and transparent. 5. Great communication, great local company From emails about payment, to warranty details, to color selection—they were always clear, quick, and helpful. It feels good to work with a local, trustworthy, professional company. I truly recommend them 100% I am a West Cary homeowner, and after comparing at least four different roofing companies, I can confidently say: Brian Anderson and Artisan Quality Roofing are the BEST. They are professional, honest, extremely knowledgeable, and they genuinely help homeowners get what they deserve. I am more than happy to share my experience so other residents in Cary/Apex can benefit from their great service. 100% recommend.
I work in Facilities Management for a local government. Artisan has been my roofing go-to contractor! Super easy to work with and has always shown up on time and did what they said they would for the price they gave. I highly recommend!