About Jerry's Refrigeration Services
Jerry's Refrigeration Services offers a mix of experiences based on customer reviews. Some clients appreciate their helpfulness, especially in urgent situations, such as when they received guidance over the phone to fix a furnace issue. Technicians like Brock are noted for being professional and communicative, keeping customers informed during repairs. However, there are significant concerns regarding customer satisfaction. One reviewer expressed disappointment after having a woodstove replaced, feeling misled about the work and the product. They reported a lack of follow-up from the company after expressing their dissatisfaction. Overall, while some customers find value in the service and expertise, others caution potential clients to ensure their needs and expectations are clearly communicated to avoid frustration.
Was having some issues with my furnace, and gave these guys a call. They walked me through how to fix it over the phone and it worked! I appreciate businesses like this who can help you out when you give them a call! Thank you.
Brock came over this morning to fix the house's furnace. He was very professional and communicative, keeping me informed of his progress and the solutions to the issues. Thank you!
I recently had an old woodstove insert removed from the fireplace in my home and replaced with a new gas insert by this company in Miles City.
Summary - Will you get what you expect if you deal with them? Only if what you want is exactly what they plan to sell you. If so, the workmanship is good. If not, you won’t know until it’s too late because they will lie to you to close the sale. Buyers beware.
Note: I provided a draft of this review to the company and they have not made any effort to contact me to discuss or dispute my account of our transaction. You may be assured they will care just as much about lying to you as they did to me. They did cash...read full review