Reviews for William H. Simons, OD
Write a reviewHours
Monday: 7:30AM - 5:30PM
Tuesday: 7:30AM - 5:30PM
Wednesday: 7:30AM - 5:30PM
Thursday: 7:30AM - 5:30PM
Friday: 7:30AM - 5:30PM
Saturday: 8AM - 4PM
Sunday: Closed
Tips
by appointment only wheelchair accessible accepts credit cards free wi-fi accepts insurance bike parking
Ratings
Google: 3/5William H. Simons, OD
550 N Montana Ave, Helena
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When I called for an appointment it was five months out. When I said I needed a pressure test for glocumac she said she could do fairly quickly and set my appointment for June 5th, 3 weeks from the date I called. When I arrived for my appointment today, they said the appointment was canceled. I told her I did not cancel it. After looking at the schedule and calling someone in back she finally said they canceled it because I had not been seen recently and they needed to do a full exam before the eye pressure test. They DID NOT CALL ME TO CANCEL the appointment. She said to come back in September. This is June 5th. I told her I would find another eye clinic. We left and while driving home the clinic called me and wanted me come back and would try to fit me in. I told her no because of the incompetence of not calling to cancel the appointment and September was too long to wait. I had a stroke three months ago and it is extremely difficult to navigate for appointments. I would not recommend this clinic due to the hassle they created for me and they're too busy.
Bill Simons has been taking care of my eyes for more than 25 years at Montana Eyecare. I contacted him when I first moved to Helena on the recommendation of my optometrist located in another Montana city in the Eastern part of the State. Bill is a kind and caring professional. During the 25 years with Montana Eyecare I've not had a single unpleasant experience with any staff member nor another doctor when Dr. Simons has been unavailable on the rare occasion I've had an emergency. My daughter lives in the Bozeman area and for the past several years has traveled to Helena every year for her annual eye exam with - you guessed it....Dr. Simons....she's a fan of his and of Montana Eyecare.
I was visiting town on business when I had an issue with my left eye. I called my eye doctor back home and they suggested I find an eye doctor right away. I happened to be having breakfast when I saw the Montana Eye Care building and took a chance and walked in. I was nervous that something was seriously wrong with my eye. I explained my situation to the lady at the front desk (she was awesome!) and she got me in to see Dr. Hasquet right away. I was very impressed with his thoroughness. He explained to me what was going on with my eye and cleared me for my flight back home. I was so grateful for his help! I was able to relax and head home. I will never forget how nice and thoughtful everyone I met at Montana Eye Care was.