About Massa Home Center
Massa Home Center is a business that receives mixed reviews. Some customers, such as the one who often interacts with Jeffery, have a delightful experience and are eager to continue giving their business to Massa. However, there are areas for improvement. In the lumber bay, there have been issues with staff availability and competency in using the saw for cutting wood. This has led to inaccurate cuts and the need for additional time and resources to correct the issue. On a positive note, the staff in the paint department, including Mark, have been praised for their helpfulness and going above and beyond to assist customers. They provide suggestions and examples to help customers achieve their vision, and even go so far as to order and bring out missing items to the parking lot. Overall, Massa Home Center has potential for improvement in certain areas, but the positive interactions with some staff members contribute to a generally favorable view of the business.
Jeffery will keep me coming back as He is an absolute delight every time He is working. I really do love giving Massa my business as much as possible. My gripe is in the lumber bay, which is usually why I'm there.
First of all, sometimes I buy wood and nobody is around to take my paper, so I'll load up my lumber and try to find someone and end up driving away because I don't have time. It's a good thing I'm not the kind of person to take more lumber than I purchased otherwise it would be so easy.
Second; You guys need to train the staff on how to use the damn saw. I bought 2 sheets of plywood and paid extra to have them cut... only for the cuts to be crooked...read full review
We love Massa! Mark in paint has always been helpful during home projects. He helps make our vision a reality with suggestions and examples. The entire staff at Massa had gone above and beyond to help us save time and money.
A nice, helpful gentleman in the paint area helped us with paint. Sounds simple but... First he helped us find the quart of flat black rustoleum we were looking for. Then, when the specific etching primer was not in stock he ordered it for us. Wait for it. Then, as were leaving, he ran out to the parking lot with a quart of etching primer by the same company. Thanks.