Sundance Plumbing & Heating is known for its quick response and professionalism. Customers appreciate the team's ability to communicate effectively, providing updates and working around schedules, even when emergencies arise. One reviewer noted that they received service within 48 hours and appreciated the follow-up to ensure the repair was satisfactory. However, there are concerns regarding pricing transparency, as one customer felt the charge for parts was excessively high and lacked proper documentation. Despite this, many clients find the team helpful and knowledgeable, recommending Sundance for plumbing and heating issues. Overall, the business stands out for its customer service while facing some criticism regarding pricing practices.
Sundance Plumbing & Heating is known for its quick response and professionalism. Customers appreciate the team's ability to communicate effectively, providing updates and working around schedules, even when emergencies arise. One reviewer noted that they received service within 48 hours and appreciated the follow-up to ensure the repair was satisfactory. However, there are concerns regarding pricing transparency, as one customer felt the charge for parts was excessively high and lacked proper documentation. Despite this, many clients find the team helpful and knowledgeable, recommending Sundance for plumbing and heating issues. Overall, the business stands out for its customer service while facing some criticism regarding pricing practices.