Counter Toppers

Counter Toppers is a business that specializes in providing high-quality countertop solutions for customers. Based on the reviews, the company has received positive feedback for its professionalism, attention to detail, and excellent customer service. The store's convenient location was appreciated by one customer, who also noted that the owner, Rose, was very nice and helpful in the process of ordering a countertop for their island. Although the initial piece they wanted was not available, the customer was flexible, and the owner came out to measure and discuss options, including rounded corners, in-depth. The reviews also mention that the installers were great, detailed, and professional, and the finished product exceeded the customers' expectations. One customer even stated that they felt "very lucky" to have the team working on their kitchen remodel, describing them as "careful, professional, clean, and really put a lot of care into our project." However, the reviews also highlight some scheduling and communication issues, with one customer experiencing a change in schedule without prior notification, resulting in an inconvenient situation. The customer also mentioned that the corners were not initially cut as requested, and there was a spot on the countertop that needed to be addressed. Despite these challenges, the owner was described as "awesome" and the customer appreciated the effort to resolve the issues. The reviews also mention that the owner was responsive and worked to ensure the final product was perfect. Overall, Counter Toppers appears to be a business that provides quality products and services, with a team that is dedicated to customer satisfaction. The reviews suggest that the company is committed to addressing any issues that may arise and working closely with customers to ensure their needs are met.