Heights Eyecare

Heights Eyecare is a business that employs professional opticians who are helpful and nice to their customers. They offer a variety of services, including putting lenses in customers' own frames. However, the business has a policy that if any damage occurs to the frames while they are being worked on, the customer is responsible for purchasing a new frame at 50% off. This policy was not well-received by one customer. Additionally, another customer was not satisfied with the color of the sunglasses they received, as they were given the wrong frame color. The business only allows customers to receive one pair of glasses due to insurance reasons. Some customers have also noted that masks were not being worn by staff, which may be a concern for those who are conscious about COVID-19. Overall, Heights Eyecare is a business that provides professional eye care services, but there have been some issues with their policies and communication with customers.