Ulta Beauty is the largest beauty retailer in the US, offering a wide range of cosmetics, fragrance, body, skin, and hair care products from over 500 brands. Customers can find popular names like Tarte, Fenty, Redken, and Chanel, along with exclusive lines like Kylie Cosmetics and Olaplex. The store also emphasizes Conscious Beauty, offering vegan and cruelty-free products. Customer service experiences can vary; some shoppers report helpful and friendly staff, such as Charlene, who provides great product recommendations. Others mention inconsistent interactions with employees, noting that some floor associates may not engage much, especially when customers appear confident or well-groomed. Despite this, the store’s salon services, including haircuts and makeup applications, continue to provide additional options for beauty needs. Customers also benefit from the rewards program, earning points and digital coupons for online and in-store purchases, making shopping more rewarding.
Macy And Marlene were so amazing.. My friend and I came in needing help with finding our shade for makeup products and they literally spent over an hour teaching us how to apply our makeup and what shades fit our skin complexion. my friend was more experienced than me so they had to help me find every product I needed to do a full face. they were so sweet and attentive!!! These are the only 2 people that I will ask for when I return!!
Arianna was so helpful when I stopped by to pick up new foundation. She was so kind and patient as we tried different brands and shades. She color matched me for a skin tint and suggested other products as well.
Charlene was the absolute best representative I have encountered at this location. Very friendly. Very helpful. Very informative and makes great product recommendations. Thanks Miss lady!
6554 Towne Center Drive, Southaven, MS 38671
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