About Climate King LLC
Climate King LLC is a trusted HVAC contractor in Ridgeland, MS, committed to providing quality heating and cooling services. Their team of skilled technicians is known for being prompt, courteous, and professional. They offer efficient system tune-ups, reliable same-day emergency service, and system maintenance plans to keep HVAC systems running well. Many customers appreciate the friendly and knowledgeable technicians, as well as the ability to text and track arrival times, which helps with organization. Recent customer reviews highlight the technicians' thorough work and helpfulness. For example, Andrew was very thorough in checking both outside and in the attic, and although he wasn’t sure if he fixed the issue, he advised to give it a try and call back if needed. Justin was praised for being kind, professional, and informative about future services. Climate King also responded quickly when a customer's A/C stopped working, sending a technician promptly who resolved the problem, restoring cooler air inside. One customer shared that Rachard Burks from Climate King came out fast, diagnosed the issue, and had their A/C back up and running in just 10-15 minutes. Overall, Climate King LLC continues to earn a strong reputation for excellent service in the HVAC industry.
We love Climate King and Gunner! He is the best along with TJ! Thank you for our service today and for installing our part! We always know when you guys come out, our unit will be running great again! Have a Merry Christmas! Love you guys❤️❤️
Great AC service through American Home Shield. Professional, very nice technician and timely.
I recently had an incredibly frustrating experience with Climate King that failed to turn in the proper paperwork in a timely manner. As a result, my house has become unbearably hot, reaching temperatures over 80 degrees Fahrenheit. This lack of attention to detail and disregard for customer satisfaction is extremely disappointing. The delay in paperwork processing has caused a major inconvenience, affecting the comfort and livability of my home. Living in an excessively hot environment has been not only uncomfortable but also detrimental to my overall well-being. The lack of proper air circulation and ventilation has made it nearly impossible to find any respite from the scorching heat. To make matters worse, communication from the company has been severely lacking. When insurance company reaches out, they state they are sending the paperwork over or has already done so. This level of unprofessionalism only adds to the frustration and dissatisfaction I feel towards their services. It is incredibly disheartening to witness such a disregard for customer satisfaction and a lack of accountability. While mistakes can happen, it is the responsibility of any reputable company to rectify them promptly and communicate effectively with their customers. Sadly, this company has failed to meet even the most basic expectations in this regard. In conclusion, the delay in submitting the necessary paperwork by this company has resulted in an unbearably hot living environment, leading to discomfort and increased energy costs. Their lack of communication and professionalism only exacerbates the frustration and disappointment experienced throughout this entire ordeal. I strongly advise potential customers to exercise caution when considering this company's services, as their negligence can have significant and undesirable consequences.