Ulta Beauty

Mar 2024

Was amazing until I tried a tester of body mist and the top fell off. As I proceed to pick it up and put it back on a woman who worked there was behind me asked “everything alright” I said yes ma’am. She then came picked it up with her two top fingers trying not to touch the same bottle I just held and rudely stated “ I’ll go get another” and I said all that happen was the top fell off. (Pertaining to the nozzle part) as checking out with almost a hundred dollars worth of things her coworker Cailey (who was amazing since the minute I walked in) called her Shanna. Shanna…because I’m a mess from a long day at work making more money in one shift than you...read full review

Feb 2024

Merchandise is excellent covering every budget that anyone has.I give this location a 3-star rating because finding an employee on the floor to help is impossible!!I had to wait 10 minutes for a cashier to come assist me on the floor and that left only one cashier to check out anyone who came.Had it been a busy time, a cashier would not have been able to help me and I would have left with nothing I came for because I wouldn't have found an employee to help me.This store, at Crossroads Shopping Center in Gulfport, MS has always been understaffed.I continue to go to it because I know what I'm going for but if you need any help with make-up testing or matching your skin...read full review

Jan 2024

Ulta is my wife's go-to store for beauty products. She consistently finds what she's looking for, and the friendly and helpful sales staff enhance the shopping experience. Across various Ulta locations, I've noticed a consistent layout, but they all share the issue of being too hot while shopping. I've been told it's controlled centrally, but I believe each store should manage its own temperature. Perhaps with more control, it would be more enjoyable to shop with my wife for an extended period.