Yaya was our sales person, she was absolutely incredible. Her knowledge and sensitivity on the subject of hair loss was Extraordinary. We absolutely recommend this business to everyone. I hope the owner of this beauty supply store knows he has an amazing employee. Ya Ya made our day!!
Oct 2022
I can't remember the last time I received such great customer service in a retail store. My boyfriend and I came in on a mission for a few items for our Halloween costumes. We needed a little help finding things and all 3 of the staff members we spoke with went above and beyond to help us. I'm super impressed. We live in Queens but coming here is definitely worth the drive.
Dec 2020
As usual a very professional service from Urban Concept and COVID measures taken very seriously. Thank you for such a friendly, efficient service and continuing to be flexible with appointments, especially when it was due to a very important family situation! Customer service is always very important but even more so in these difficult times.
Facebook: 5/5
Yaya was our sales person, she was absolutely incredible. Her knowledge and sensitivity on the subject of hair loss was Extraordinary. We absolutely recommend this business to everyone. I hope the owner of this beauty supply store knows he has an amazing employee. Ya Ya made our day!!
I can't remember the last time I received such great customer service in a retail store. My boyfriend and I came in on a mission for a few items for our Halloween costumes. We needed a little help finding things and all 3 of the staff members we spoke with went above and beyond to help us. I'm super impressed. We live in Queens but coming here is definitely worth the drive.
As usual a very professional service from Urban Concept and COVID measures taken very seriously. Thank you for such a friendly, efficient service and continuing to be flexible with appointments, especially when it was due to a very important family situation! Customer service is always very important but even more so in these difficult times.