Vision Xpress-Dr. Knial Piper provides exceptional service and care. The staff is friendly, helpful, and respectful towards patients of all ages. They are efficient and accommodating, often going above and beyond to ensure a positive experience. Dr. Piper is a thorough, professional, and down-to-earth doctor who takes the time to explain everything to his patients. With a decent selection of frames and a focus on customer service, Vision Xpress has built a loyal customer base. Patients appreciate the cheerful and relaxed atmosphere, and many have been returning for years. Overall, Vision Xpress is a trustworthy and reliable choice for all vision needs.
This business understands customer service! The minute you walk into the clinic, you are professionally greeted. Every staff member makes eye contact, answers questions, and works toward getting your needs met in a timely fashion. I walked into the clinic today, anticipating making a future appointment, but they got me in within five minutes. So very impressed! Kindness all around! Thank you for prompt and professional service.
Jessica was the most helpful, the most kind, the most caring, the most thoughtful, the most above and beyond. I truly cannot say enough about what she has done. But I'm trying.
If there were a hall of fame for going the extra mile, Jessica would be the whole building. She doesn't just do her job — she does it with a smile that could power a small town. Every question I had, she answered before I even finished asking. Every worry I had, she handled before I knew to worry about it.
I came in stressed and left feeling like I'd known her for years. That's not service, that's a gift.
Five stars isn't enough. If I could give ten, I'd give eleven. Jessica, you're a treasure,… read full review
Such a nice place with helpful folks. Was helped by Jessica and she even picked out great frames for me that I love. Very knowledgeable and helpful. The doctor was thorough and kind. I'll be back!
1713 Gibson Street, West Plains, MO 65775
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