About Ulta Beauty
Ulta Beauty is a popular US beauty retailer, offering a wide range of products from cosmetics to hair care. The store carries over 25,000 products from 500 brands, including high-end and exclusive lines. One customer noted the exceptionally clean public restroom with a compliment to the vanilla air freshener and hand soap. However, another customer had a different experience at the checkout, feeling rushed and unattended by the cashier. A third customer mentioned being greeted upon entering and receiving helpful assistance from staff, including a product recommendation. Despite not yet testing the recommended mascara, the customer was satisfied with the helpful service. In summary, Ulta Beauty provides a wide variety of beauty products, with mixed reviews on customer service, but positive feedback on the cleanliness of the store and the helpfulness of some staff members.
Beth new manager and Miley, service technician provided me with outstanding customer service. They both greeted me as I entered the store and offered their help. I stopped coming to this store, I returned due to the liter sale. I will be coming back due to the amazing attention and professionalism that I received. Thank you Beth and Miley!
I had to return Azazie dresses through Happy Return and made it within five min before the store closed. The two girls working were SO SWEET and helped me get the return in! I completely forgot I had to return the dresses within a week and would have been charged hundreds by the company if I didn’t make it by the end of the day. I was so grateful and they totally made my night. I will be returning as a shopper because of their kindness and help! 10/10 customer service and I wasn’t even really a “customer” ♥️♥️♥️ thank you so much!!!
Awhile back my wife needed to stop in and buy some items. Most men admit that this is not a store that they enjoy spending time in. The lights are bright and the smells can be overwhelming at times but during this visit I didn't have much of a choice.This store had, what was likely, the cleanest public restroom I have ever seen. The vanilla air freshener was top notch and the handsoap was wonderful as well.I left that restroom feeling refreshed and pampered. 10/10 would definitely recommend.