This place is something else. Entire staff from manager on duty down the line could careless about their customers. Tried taking back lights I paid my money for, end up with a lousy gift card for 2.45 cents.. Was counting on that money to feed my boys tonight. Now got to go home and tell them we won't be eating today. People at Wal-Mart screwed me and could careless. It's a disgrace that places like this can simply treat you anyway they want. If I did to them what they did to me I would have the cops on me. Damn shame I live in Troy- going to do everything in my power to never waste another dime in that shit hole. Beware they will screw you over 12 different... read full review
December 2023
Absolut worst customer service . I bought a new coffee pot and opined it win i got home and found out it was used. tuck it back to store and after talking to many people the manage finale agreed that i could not return it for the reason the serial numbers did not match. I told them that i paid for it this way and they said i could not get my money back even with my receipt's implied that i took it or put a different pot in there. Out $80.00 and they took the pot!
December 2023
This store has the worst customer service in this area. They simply don't care about the customers or the community in large. They only support certain programs and are completely dishonest to your face. My mother calls it lying. Kinda like the right hand doesn't know what the left hand is doing. Totally unprofessional.They simply don't care. You can ask to speak with the current manager. Good luck with that they will have you calling every customer service number with Walmart. Put you on a phone ride. They lack class and are disrespectful. I allege the manager doesn't acknowledge that you are even a customer. Total rudeness. First class rudeness.... read full review
This place is something else. Entire staff from manager on duty down the line could careless about their customers. Tried taking back lights I paid my money for, end up with a lousy gift card for 2.45 cents.. Was counting on that money to feed my boys tonight. Now got to go home and tell them we won't be eating today. People at Wal-Mart screwed me and could careless. It's a disgrace that places like this can simply treat you anyway they want. If I did to them what they did to me I would have the cops on me. Damn shame I live in Troy- going to do everything in my power to never waste another dime in that shit hole. Beware they will screw you over 12 different... read full review
Absolut worst customer service . I bought a new coffee pot and opined it win i got home and found out it was used. tuck it back to store and after talking to many people the manage finale agreed that i could not return it for the reason the serial numbers did not match. I told them that i paid for it this way and they said i could not get my money back even with my receipt's implied that i took it or put a different pot in there. Out $80.00 and they took the pot!
This store has the worst customer service in this area. They simply don't care about the customers or the community in large. They only support certain programs and are completely dishonest to your face. My mother calls it lying. Kinda like the right hand doesn't know what the left hand is doing. Totally unprofessional.They simply don't care. You can ask to speak with the current manager. Good luck with that they will have you calling every customer service number with Walmart. Put you on a phone ride. They lack class and are disrespectful. I allege the manager doesn't acknowledge that you are even a customer. Total rudeness. First class rudeness.... read full review