About Sears Appliance Repair
Sears Appliance Repair in St Joseph, MO, is known for providing fast, reliable, and professional appliance repair services. Their local technicians are trained to fix all major home appliances, including refrigerators, washers, dryers, stoves, ovens, and dishwashers. The company offers same-day and next-day appointments, making it convenient for customers to get their appliances fixed quickly. Many customers appreciate the courteous and competent service from technicians like Gary, who consistently leave a clean work area and handle repairs with professionalism. However, some reviews mention challenges with communication, such as difficulty reaching a live person or dealing with language barriers, which can cause frustration. There have been instances where appointments were set up but not fulfilled, leading to inconvenience and the need to reschedule. Despite these issues, individual technicians like Zakary received high praise for their helpfulness and kindness, especially when handling address changes and providing outstanding customer service. In cases where repairs were not possible or the appliance was old, customers opted to purchase new refrigerators. Overall, Sears Appliance Repair offers comprehensive repair and maintenance services, backed by a workmanship guarantee, making it a trusted choice for appliance repairs in the area. Customers are encouraged to call or visit their website to schedule repairs and experience their efficient service.
Making the appointment was easy and quick appointment time. Great communication with the tech and arrival time. Tech was great and diagnosed right away. Pricing was terrible. It took him less than 5 min to diagnose but the price to fix the washer was $845. That’s ridiculous! I purchased a new washer with delivery, install and removal of old washer for $650 from Home Depot. I had to pay $145 for the diagnosis because I declined to pay for the service. Do better! A washer repair should NEVER be more than a brand new washer!
Gary was great. But he couldn't know that the ice maker would or would not work. Said I would know the next day if it would work. It does not work. Tried to reschedule another appointment. They set up a video call and then never showed up. Had an appointment for today still don't have any answers don't know if they're coming have to take off work to take care of this again. I can't get a hold of anybody. And now my phone won't even connect to the website again. I'm not very happy
He was very nice and polite. Checked all the temperature and other diagnostics. Come to find out, the ice maker will need to be replaced. Since it is an old refrigerator, we decided to go and get a new refrigerator. We paid the fee for the service call.