Prolific Technologies

Dec 2023

Thought they were just another store until I actually dealt with this place just once and I'm honestly a bit impressed. Through all of the holiday frustration surrounding the business from customers, and this establishment dealing with a little bit of my frustration as well, they still went the extra step for me. My motherboard quit working, they diagnosed the issue and called me within two hours of dropping of my PC, and ordered a new motherboard for me. The motherboard didn't show up within the estimated time given so they ordered another from a different supplier just to try and get it here sooner. That's the behind the scenes customer service that makes me lean towards...read full review

Jan 2023

CJ answered the phone in a timely manner knstead of expecting a message. Great start! He was very forthcoming and helpful on the phone. Being an advanced user and amatuer builder, I was immediately convinced I could trust these guys since I lacked the hardware to do the diagnosis that was needed. At the store, Chris opened a new box just to test my CPU and confirmed my theory that it was either the Motherboard or CPU. The CPU worked, they returned the PC as before, and only charged me $25 for diagnosis. Now I know what part I need and how to fix it. If I don't end up doing it myself, I'll know who to trust for the job.

Oct 2022

The only place in town that had an old fashion PCI express Ethernet network card on the shelf. I plan on buying my next computer here. Low key. Personalized customer service. This will be my first stop for computer stuff from now on.