About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is the go-to choice for reliable and efficient plumbing services in St Charles, MO. Known for their expertise in drain cleaning and sewer maintenance, they can handle any plumbing problem, from clogged toilets and sinks to burst pipes and water damage restoration. The team of experienced technicians provides fast and professional service, often arriving within an hour of the initial call. Customers praise the company's excellent customer service, with representatives who are kind, respectful, and understanding. The technicians themselves are described as knowledgeable, patient, and efficient, taking the time to explain the issues and complete the job effectively. Recent reviews highlight the helpfulness and professionalism of the staff, with Justin coming out quickly to clean a drain and diagnosing and resolving the issue efficiently while being kind, informative, and clean. Aaron also showed up promptly to finish a sink replacement hurdle, providing useful advice for future projects. Customers mention that technicians are friendly and knowledgeable, working diligently to resolve plumbing problems. Although some customers find the prices high—such as a drain snake job costing $340 with a $100 coupon—many appreciate the transparency and the effort the technicians put into their work. The company also offers flat-rate pricing and coupons, making the experience more manageable. Overall, customers highly recommend Roto-Rooter Plumbing & Water Cleanup for their reliable, professional, and prompt services.
I could not say enough good things about the guys that serviced our home. The first night it was Mike and he did a great job but had to call in someone with a drain camera. The next day was Tim. Unfortunately if I would had remembered that there was a clean out hidden Mike would have solved this the first day. Tim found the additional clean out and was able to clear the clog. Both Mike and Tim were very professional, knowledgeable and respectful to my situation. I would recommend Roto Rooter to friends, family and neighbors. Thank you guys very much you are definitely appreciated here.
Same day service on a Saturday was exactly what I needed and Roto-Rooter provided excellent service and knowledge of my drain problem. Would definitely use again and recomend to friends and family.
Had a sewage backup at 9pm on a Thursday and he had it fixed and finished by 11pm. Extremely quick, professional service and our tech Brian went the extra mile for us. Would recommend