Roto-Rooter Plumbing & Water Cleanup is the go-to choice for reliable and efficient plumbing services in St Charles, MO. Known for their expertise in drain cleaning and sewer maintenance, they can handle any plumbing problem, from clogged toilets and sinks to burst pipes and water damage restoration.
The team of experienced technicians provides fast and professional service, often arriving within an hour of the initial call. Customers praise the company's excellent customer service, with representatives who are kind, respectful, and understanding. The technicians themselves are described as knowledgeable, patient, and efficient, taking the time to explain the issues and complete the job effectively.
Recent reviews highlight the helpfulness and professionalism of the staff, with Justin coming out quickly to clean a drain and diagnosing and resolving the issue efficiently while being kind, informative, and clean. Aaron also showed up promptly to finish a sink replacement hurdle, providing useful advice for future projects. Customers mention that technicians are friendly and knowledgeable, working diligently to resolve plumbing problems. Although some customers find the prices high—such as a drain snake job costing $340 with a $100 coupon—many appreciate the transparency and the effort the technicians put into their work. The company also offers flat-rate pricing and coupons, making the experience more manageable. Overall, customers highly recommend Roto-Rooter Plumbing & Water Cleanup for their reliable, professional, and prompt services.
My main drain was backed up with sewage and sludge. I had a different company work on it 2 months ago he snaked the drain did not clean up and left. Roto guys did a complete assessment and cleaned the main drain and the pipes; cleaned up the mess and offered to check for any mold. 5 stars
Aaron was great! He was courteous, prompt, and cares deeply in his work. He installed my kitchen faucet along with three needed valves. Future shut offs made much easier. I would recommend his services to anyone.
Professional, courteous and friendly these guys worked until they got my basement drained cleared. They were honest and up front about the cost and really went the extra mile to get our basement drained cleared. Thank you!
3715 Mueller Road Ste A, St. Charles, MO 63301
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