Paschal Air, Plumbing & Electric is a Springfield-based company providing professional services for over 50 years. They specialize in heating and air conditioning repair and replacement, water heater installation, and generator sales and service.
Customers consistently praise Paschal for their professional and knowledgeable technicians who deliver excellent service. Technicians are noted for being thorough, polite, and helpful in explaining complex issues in detail. Customers have expressed appreciation for the company's punctuality and cleanliness. Many have mentioned that they receive great service, with technicians like Zack performing thorough cleanings and changing filters without being asked. Customers have also highlighted the friendly nature of the staff and their efforts to provide useful information, such as tips for saving money and improving air quality. Paschal is highly recommended for HVAC needs and overall customer satisfaction, although some customers have noted a recent trend in upselling and changes in pricing for maintenance agreements.
The home service package they offer is worth the money. Today Vincent came to do the routine check of all three units. (Heat,air and water heater) He did an outstanding job. He took his time and everything was checked and cleaned to perfection. Vincent has now became my go to guy. Nice job on hiring him Paschal. And, no he is not family and nor did he pay me for this review.😊
It's now six months later and time for the maintenance check. Vince was the tech again. Same outstanding results!
Oct 2026
5.0★★★★★
We are very pleased with Paschal’s tech Daniel Queen. He was both pleasant and very professional. His knowledge was useful in solving our air conditioning issues. Thank you Daniel —- a five star plus rating!
Aug 2026
5.0★★★★★
Vince was very thorough and took his time. My AC unit is very old and he gave me options on boosting performance rather than just replacing the unit. Still deciding my next move but this is my first time using Paschal and I was impressed.
