About Paschal Air, Plumbing & Electric
Paschal Air, Plumbing & Electric is a Springfield-based company providing professional services for over 50 years. They specialize in heating and air conditioning repair and replacement, water heater installation, and generator sales and service. Customers consistently praise Paschal for their professional and knowledgeable technicians who deliver excellent service. Technicians are noted for being thorough, polite, and helpful in explaining complex issues in detail. Customers have expressed appreciation for the company's punctuality and cleanliness. Many have mentioned that they receive great service, with technicians like Zack performing thorough cleanings and changing filters without being asked. Customers have also highlighted the friendly nature of the staff and their efforts to provide useful information, such as tips for saving money and improving air quality. Paschal is highly recommended for HVAC needs and overall customer satisfaction, although some customers have noted a recent trend in upselling and changes in pricing for maintenance agreements.
I am so glad I pay for my a/c and furnace to be serviced every year. My technician always tells me thing that I didn’t know like my batteries were about to go dead on my thermostat. They just do a great and they are always so friendly.
Justin was professional and thorough. I’ve never had such a complete evaluation. He used good judgment on flushing my hot water tank.
Jared provided excellent service again today. Since Paschal took over the business, I have noted a significant trend to try to upsell for other services. The maintenance agreement has also really jumped in price. The payment mechanism has gotten less convenient. Edited 8/23/2024.
We always have great service with Paschal. Zack recently came to our house, did a very thorough cleaning, changed out our filters even though we planned on doing it ourselves and showed us ways to save money as well as things that could help improve our air quality. Thanks Zack and Paschal!