The young man that did my friends nails did a wonderful job and was very polite. The older woman however was VERY rude and we almost left because of this rudeness. Her customer service needs improvement! Sad to say I recommended this place to my friend and this was her first experience with Marshall Nail and spa we will not be coming back.
April 2025
I asked for stilleto she had no idea what that was practically gave me almond I wanted them more triangular but I was telling her over and over what to do like she didn’t know how it HURT. If u like ur nails long DONT go here I told her she hurt me and she told me to let her. I have some minor cuts and marks from her tools on my fingers she rushed through it so much she started getting sloppy with the design towards the end and doesn’t seem to care about customers experience. Not worth the outcome I will not be personally going there again.
June 2024
they were very rude and they were really rough they were hurting me and my sister both were happy with the results but they were very rough and rude… my sisters nails are crooked and they arent rounded off they are shape and they scratch people… they arent supposed to do that. ive been there multiple times and i like the results but they are rough.
The young man that did my friends nails did a wonderful job and was very polite. The older woman however was VERY rude and we almost left because of this rudeness. Her customer service needs improvement! Sad to say I recommended this place to my friend and this was her first experience with Marshall Nail and spa we will not be coming back.
I asked for stilleto she had no idea what that was practically gave me almond I wanted them more triangular but I was telling her over and over what to do like she didn’t know how it HURT. If u like ur nails long DONT go here I told her she hurt me and she told me to let her. I have some minor cuts and marks from her tools on my fingers she rushed through it so much she started getting sloppy with the design towards the end and doesn’t seem to care about customers experience. Not worth the outcome I will not be personally going there again.
they were very rude and they were really rough they were hurting me and my sister both were happy with the results but they were very rough and rude… my sisters nails are crooked and they arent rounded off they are shape and they scratch people… they arent supposed to do that. ive been there multiple times and i like the results but they are rough.