We had our AC serviced for routine maintenance. Shortly after the technician leaves, our unit stops working. My boyfriend made contact and asked them to come back out and see what was going on. He unfortunately had to leave for work and told them how to get inside. They said to "turn it off" and see what it does when we get home. So now, after working 14 hours at 7 months pregnant I come home to a hot house and AC NOT working- when it was working perfectly fine prior to all of this. My home is 80° and of course nothing I can do about it for another 12 hours. DO NOT RECOMMEND!!!
About Metro Heating and A/C
Metro Heating and A/C offers professional installation and repair services for heating and cooling systems in Kansas City, MO, and surrounding areas. Their technicians are skilled and can fix problems caused by other companies. Customers have had very good experiences, particularly highlighting the work of technicians like Tyler Dismang, who not only repaired air conditioning units but also educated customers throughout the process. While some reviews mention the need for improved communication and longer service times, the overall feedback is positive. Bill has been noted for his kindness and politeness while addressing HVAC issues, even replacing entire systems to ensure comfort during critical times, like winter storms. Kent also received praise for his quick response and fair pricing. Overall, Metro Heating and A/C is recommended for its expertise and ability to resolve HVAC issues effectively.
Reviews
Amazing customer service. The techs were friendly, fast, and did an amazing thorough job. The office helped advocate for us with our home warranty company and made the whole process hassle free. Thank you guys!
timeliness, reasonably priced and great technicians both in knowledge and personality. I will always use this company for future needs.
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- accepts credit cards
Location
101 N Clayview Dr Ste A, Liberty, MO 64068
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