Some of the rudest people I have ever met in my life. God forbid you have any questions and don't feel comfortable with certain exams. The SECOND you have questions they start getting an attitude and then get surprised when you get one back. Then want to blame you when they refuse to answer your questions. Seriously, I WOULD NOT go here if I were you, especially if you like not being assaulted.
March 2024
The woman on the phone sounded rude impatient and very unprofessional so I cancelled my appointment and made one with Westport Eye Care at 3509 Broadway Blvd, Kansas City, MO 64111 they also take Medicaid! And are very nice and welcoming ! ?
February 2024
The lady towards the wall by the window. Is rude said she don't accept my kids insurance and tried explaining they have different insurance then that. Then the phone rings and leave us sitting in the lobby for a good 30min while she's having a whole phone conversation with the person on the phone. She needs to learn customer service skills because she was RUDE for the time I walked in to the time I sat at her desk
Some of the rudest people I have ever met in my life. God forbid you have any questions and don't feel comfortable with certain exams. The SECOND you have questions they start getting an attitude and then get surprised when you get one back. Then want to blame you when they refuse to answer your questions. Seriously, I WOULD NOT go here if I were you, especially if you like not being assaulted.
The woman on the phone sounded rude impatient and very unprofessional so I cancelled my appointment and made one with Westport Eye Care at 3509 Broadway Blvd, Kansas City, MO 64111 they also take Medicaid! And are very nice and welcoming ! ?
The lady towards the wall by the window. Is rude said she don't accept my kids insurance and tried explaining they have different insurance then that. Then the phone rings and leave us sitting in the lobby for a good 30min while she's having a whole phone conversation with the person on the phone. She needs to learn customer service skills because she was RUDE for the time I walked in to the time I sat at her desk