Diagnostic Imaging Centers, P.A. - Independence Clinic

Diagnostic Imaging Centers, P.A. - Independence Clinic is a welcoming medical facility. The staff, including those at the front desk and in the medical team, are sweet, nice, comforting, and helpful. They make patients feel at ease, even in uncomfortable situations. With knowledgeable and conversational staff, patients feel more relaxed and encouraged during procedures like MRIs. The clinic offers alternatives like open MRIs to accommodate anxious patients, making their experience more comfortable. The clinicians at the clinic provide excellent care, making patients feel very comfortable during imaging procedures. The results are provided quickly, which is appreciated by patients. However, some patients have found the scheduling process to be difficult, with the staff on the phone not seeming very knowledgeable or willing to help. Additionally, the clinic's sign-in sheet, which displays everyone's names, is not HIPAA compliant, and the presence of small bibles around the office has been found to be strange and uncomfortable by some patients. Despite these issues, the clinic is highly regarded by patients, with one reviewer expressing their gratitude to Nurse Alicia and Dr. Mitch Guenther for making a difficult procedure a positive experience. Another reviewer praised the staff, particularly Jade, for going above and beyond to reschedule their appointments.